As I mentioned in Monday’s post, I want to walk you through a CRM project to give some feel for what we do, and why we do it – and, because it is a real project, some feedback on how things actually played out. By way of background, this project Continue Reading
Kiss
Keep It Simple Stupid….is always something I’ve tried to do (though the extent to which I’ve succeeded or not may be rather more moot). One of the goals for undertaking this blog was to communicate ideas, thoughts, and concepts about the CRM industry in a way that those from outside Continue Reading