The month started with a little bit of puzzlement as Salesforce.com suspended plans to build a new head office campus in San Francisco’s Mission Bay area. Salesforce cited the immediate need to accommodate its growth in head count, but the move seemed to mystify some of the financial community. There Continue Reading
Is Salesforce’s Marc Benioff becoming the new Sir Bob Geldof
There seem to be a number of interesting themes emanating from Salesforce.com’s San Francisco Cloudforce event earlier this month. The announcement of Site.com, a cloud based content management system, and Salesforce Rypple, a Salesforce and Chatter integrated version of its December acquisition, which provides a social approach to employee evaluation, Continue Reading
Sage North America’s dilemma – changing its licensing model while keeping the reseller community on board
Having speculated in my previous post that Microsoft might start offering rental pricing for its CRM software, coming on the back of SAP suggesting a third of their revenues could come from subscriptions by 2015, it appears as if Sage North America will be launching the option of subscription pricing Continue Reading
An independent perspective on Microsoft’s Dynamics CRM Q2 2012 release
As I mentioned in last week’s CRM industry news post, when Microsoft launched Dynamics CRM 2011 early last year, they committed to a series of regular, six monthly updates. From a company whose CRM release frequency was closer to Olympian than biannual this was no small undertaking, so the preview Continue Reading