As of Friday, Microsoft’s new agile six monthly development schedule looked to be in some disarray. Twelve months ago the arrival of Microsoft Dynamics CRM 2011 seemed to signal a new dawn for Microsoft. Not only were there an array of functional enhancements, but the software was now available as Continue Reading
Last month in CRM Software – CRM market news digest June 2012
I’d barely pressed the publish button on a blog post suggesting that Microsoft might be in denial on social media when rumours circulated – based initially on an overheard conversation in The Creamery in San Francisco – that Microsoft was in the process of acquiring Yammer, a social collaboration tool. Continue Reading