Back in July I posted that Microsoft’s six monthly development schedule seemed to be in some disarray. If anything’s clear from November’s ‘Microsoft Dynamics CRM December 2012 Service Update – Release Preview Guide’, it’s that their CRM development strategy is still in a state of flux. Back in 2011 the Continue Reading
Last month in CRM Software – CRM market news review for October 2012
In summary: the social arms race continues, Oracle appoints a new guest antagonist, and Microsoft’s surprising marketing acquisition…. When we left off last month Oracle OpenWorld 2012 was just kicking off in a San Francisco recently vacated by Salesforce.com’s Dreamforce event. In contrast to Dreamforce, OpenWorld represents a much broader Continue Reading