At some point, either during or after implementation of your CRM system, someone in your company is going to ask you for some reports. Inevitably, the one report they ask for will be the one for which you either don’t have the data or the one that requires you to Continue Reading
Eight hallmarks of high performing CRM systems
A lot of businesses invest in CRM technology, but surprisingly few use it that well. The majority of systems that get implemented sort of get used, but don’t necessarily make a fundamental difference to the bottom line. By contrast a relatively small minority use CRM technology very successfully, and often Continue Reading
Ten ways to save a fortune on CRM software
When you’re looking at CRM pricing, which is generally stated on a person per month basis, it’s easy to underestimate the long-term cost of a system. £70 per user per month might not sound that much, but over the life of the system it’s going to add up – £420,000 Continue Reading